Solutions and pricing built for your success

Advanced

Expert Users
$60/user

Per month with yearly billing, $69 with monthly billing.

Internal User
$30/user

Per month with yearly billing, $36 with monthly billing.

Access to:
  • AssistChat
  • AssistView
  • E-Reports
  • 50GB secure storage
  • Standard user management
  • In-app technical support

Available Add-ons:
  • WiseSpace
  • Additional storage
  • API integration
  • Single Sign-On

Enterprise

Expert & Internal Users
Custom
Request a quote.
Access to:
  • All Advanced Plan features included
  • WiseSpace included
  • Advanced user management
  • 1TB secure storage
  • Account manager
  • Custom onboarding
  • Premium support suite
Enterprise options:
  • Custom storage solutions
  • Advanced security features
  • Full API suite
  • Branded App

Compare plans & features

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Professional Support Tools

Advanced

Complete Support Solution

Enterprise

MAIN FEATURES

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AssistChat

Included (Unlimited)

Included (Unlimited)

AssistView

Included (Unlimited)

Included (Unlimited)

E-Reports

Included

Included

WiseSpace

Add on

Included

Admin User

Included

Included

CHAT FEATURES

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Session Based Chats

Yes

Yes

Team Chat & Groups

Yes

Yes

Voice

Yes

Yes

Share files

Yes

Yes

Inbox

Yes

Yes

AssistView

Yes

Yes

Transcripts (client)

Yes

Yes

History

Yes

Yes

AI-Agent

Add-On

Add-On

VIDEO FEATURES

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Schedule Sessions

Yes

Yes

Pointer

Yes

Yes

Annotate-Pencil

Yes

Yes

Annotate-Shapes

Yes

Yes

Annotate-Text

Yes

Yes

Screensharing

Yes

Yes

Screenshot

Yes

Yes

Live Chat

Yes

Yes

Recording

Yes

Yes

History

Yes

Yes

E-REPORTS FEATURES

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Custom Templates

Yes

Yes

Branded Templates

Yes

Yes

Digital Session Reports

Yes

Yes

Auto Fill (Digital Sessions)

Yes

Yes

Field Service Reports

Yes

Yes

Share or Transfer

Yes

Yes

Attach Files

Yes

Yes

Pictures

Yes

Yes

WISESPACE FEATURES

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Client Access Management

Add On

Included

Document Library Management

Add On

Yes

Smart File Organization

Add On

Yes

Interactive Tutorial Creator

Add On

Yes

AI Knowledge Assistant

Add On

Add On

File Access Controls

Add On

Yes

ADMIN USER FEATURES

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Dashboard

Yes

Yes

Standard Analytics

Yes

Yes

Custom Analytics

Add On

Add On

Real-Time Monitoring (Support Center)

Yes

Yes

User Management

Standard

Advanced

Multi-Level Routing

Yes

Yes

Client Access

Yes

Yes

Basic API Integration

Add On

Yes

SSO

Add On

Yes

Audit Log

Add On

Yes

STORAGE

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Base Storage

50GB

1TB

Additional Storage Tiers

100GB, 250GB, 500GB

Custom

Data Ownership

Full

Full

Customer Managed Private Storage

No

Add On

Cloud Storage Sync

Add On

Yes

On-Premise Storage

No

Add On

SUPPORT & TRAINING

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In-App Technical Support

Yes

Yes

In-App Support Library

Yes

Yes

Standard Onboarding

Yes

Yes

Custom Onboarding

Add On

Yes

Additional Training

Add On

Add On

Account Manager

No

Yes

MISCELLANEOUS

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Computer Access

Web

Web

Mobile Access

Web/App

Web/App

Devices

Computer/Smartphone/Tablet

Computer/Smartphone/Tablet

AI-Ready

Yes

Yes

API Integration

Basic (Add On)

Full Suite

Full Branded App

No

Add On

PAYMENT OPTIONS

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Invoice

Yes

Yes

Credit Card

Yes

Yes

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