Expertise, multiplied.
Where experts solve problems
Connect your teams, experts, and customers. Chat, voice, video, and AI-powered knowledge base in one platform.
Experts Club: Founding member pricing, up to 50% off for life
The platform where expertise compounds.
Communicate. Build Knowledge. Find Answers.
Communicate
Built for solving real problems, not collecting them. Chat, voice, images, and live video with pointer and screen annotations, organized by topic and expertise. No learning curve, no behavior change.
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Ricardo Mendes
Bonforno
Ricardo Mendes
Bonforno
The dancer arm seems off-center — can you take a look?
Got it. Let me see exactly what you're seeing.
Let's jump on a quick call!
Build Knowledge
Your documents are the foundation. Every support session adds another real solution. Your knowledge base keeps growing while your team works.
See how it works
Find Answers
Ask a question. Get an answer drawn from your documents, your sessions, and your team's collective expertise, connected intelligence trained on your work, not the internet.
See how it worksHow do I calibrate the pressure valve on Model X-200?
How do I calibrate the pressure valve on Model X-200?
Time saved. Money saved. Customers kept.
Where expert communication becomes business advantage
of every workweek is lost to searching for information that already exists.
Your experts stop being a search engine.
Hired to solve hard problems. Not to answer the same question for the 47th time. AssistLink puts every proven solution one search away. Your experts get their time and focus back. Your business can breathe.
Source: McKinsey & Company
of truck rolls are non-value-add or avoidable, at an average dispatch cost of $1,000+ each.
See it before you send a truck.
Most service calls don't need a visit. They need eyes on the problem. AssistView lets your expert see the equipment live, and fix it on the call, or send the tech with the right parts the first time. Your field budget breathes.
Source: Technology Services Industry Association (TSIA)
of total corporate profit in capital equipment comes from service, earned at 50% gross margins vs. just 15% on initial machine sales.
Customers don't churn over price. They churn over silence.
Service is your highest-margin business. Lose them, lose the engine. Answer fast. Fix first time. Stay their vendor.
Sources: BCG / Aberdeen Group (via PTC)
lift in revenue per employee at organizations that fully activate their institutional knowledge.
Scale without scaling headcount.
Every solved problem makes the next one faster. Every expert hour compounds across the team. Your knowledge layer does the work your payroll can't afford to.
Source: Harvard Business Review / Bloomfire Enterprise Intelligence Report 2025
Real teams. Real results.*
Bianca R.
Service Manager
"Our customers love how they connect with us through AssistLink. What used to require long phone calls now happens seamlessly, transforming their experience and strengthening relationships."
Peter N.
Principal
"With just me running my business, AssistLink has been a game-changer. It helps me build stronger client connections, solve problems faster, and stay organized—all while boosting productivity significantly."
Adele H.
Electrical Engineer
"AssistLink revolutionized our reporting process for industrial risk analysis, project evaluations, and general inspections. The time savings on-site are impressive, but conducting comprehensive evaluations remotely is the real game-changer."
Bianca R.
Service Manager
"Our customers love how they connect with us through AssistLink. What used to require long phone calls now happens seamlessly, transforming their experience and strengthening relationships."
Peter N.
Principal
"With just me running my business, AssistLink has been a game-changer. It helps me build stronger client connections, solve problems faster, and stay organized—all while boosting productivity significantly."
Adele H.
Electrical Engineer
"AssistLink revolutionized our reporting process for industrial risk analysis, project evaluations, and general inspections. The time savings on-site are impressive, but conducting comprehensive evaluations remotely is the real game-changer."
Michael P.
Engineering Director
"We're 7 experts supporting over 20 plants nationwide. AssistLink eliminated unnecessary travel by letting us conduct technical support and inspections remotely. The productivity boost and cost savings have completely transformed how we work."
Mark W.
Owner
"Travel distances often exceed six hours for support calls, and we can't have technicians everywhere. AssistLink lets our team be 'closer' to customers regardless of distance—a complete game-changer."
Carlos F.
Independent Technician
"As an independent technician in a competitive market, AssistLink helped me present myself as the true expert I am. Now I deliver the same level of service as larger teams, and my clients couldn't be happier."
Michael P.
Engineering Director
"We're 7 experts supporting over 20 plants nationwide. AssistLink eliminated unnecessary travel by letting us conduct technical support and inspections remotely. The productivity boost and cost savings have completely transformed how we work."
Mark W.
Owner
"Travel distances often exceed six hours for support calls, and we can't have technicians everywhere. AssistLink lets our team be 'closer' to customers regardless of distance—a complete game-changer."
Carlos F.
Independent Technician
"As an independent technician in a competitive market, AssistLink helped me present myself as the true expert I am. Now I deliver the same level of service as larger teams, and my clients couldn't be happier."
*Testimonials from Vyzeo, the platform that evolved into AssistLink.
Every fix you make deserves to help someone else.
Start turning your best work into lasting impact.
Experts Club: Founding member pricing, up to 50% off for life